Reference

Privacy Policy

We collect account details, payment records and device information to run your FBAJ account, process bKash and Nagad deposits, and keep the lobby secure. This policy explains what we collect, how we use it and your rights.

Account securityPayment recordsDevice informationCookie useYour rights
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FBAJ Privacy Policy
DATA HANDLING

How We Protect Your Information

We encrypt account data and payment records using SSL, the same standard Bangladesh banks and wallet providers rely on. Passwords are hashed so even our own team cannot read them. Session cookies expire after your chosen timeout period, and we log out dormant accounts automatically to prevent unauthorised access.

Encryption

All data moving between your device and our servers is encrypted with SSL. Account details, bKash and Nagad wallet numbers, and transaction histories are stored in encrypted form so interception yields unreadable content.

Cookie Management

We set a session cookie when you log in to keep you authenticated across the lobby, live tables and sportsbook.

Data Retention

We keep your account and payment records for as long as your account is active, plus any period required by local record-keeping obligations where they apply. Closed accounts are archived and personal identifiers are removed after that retention window.

Your Rights

Request a copy of your data, ask us to correct errors or close your account by contacting support with your registered phone number. We verify your identity before processing any request to protect your information from unauthorised changes.

POLICY CONTACT

Reach Us About Privacy

If you have questions about this policy, want to see what data we hold or need to update account details, our Bangladesh support team handles privacy requests through the same channels you use for deposits and game queries.

Team online

Live Chat

Open live chat from the lobby footer and ask for privacy support. The team walks you through data requests, explains what we collect and helps you update or close your account during Bangladesh support hours.

Email Support

Send your privacy question or data request to our support email listed in the account settings contact section. Include your registered phone number so we can verify your account before sharing any information.

Account Settings

Log in and open account settings to view stored payment methods, update your email or phone number, and request account closure. Changes take effect immediately; closure requests are processed within the timeframe shown on that screen.

Common Privacy Questions

We collect your phone number, the email you provide, your chosen password and the wallet details for bKash, Nagad or Rocket you add during deposit setup. Device type and IP address are logged to prevent duplicate accounts.

We share payment details only with the wallet provider or bank processing your deposit or withdrawal. We do not sell account information to advertisers, data brokers or marketing firms outside the transaction flow.

Contact support through live chat or email with your registered phone number. The team will verify your identity and send a copy of your account details, payment history and stored preferences within the timeframe stated during that request.

Yes. Open account settings and request closure, or contact support directly. We close the account immediately and archive your data for the retention period required by local obligations where they apply, then remove personal identifiers.

Session cookies keep you logged in as you move between the lobby, live tables and sportsbook. Without them you would need to enter your OTP on every page. You can clear cookies in your browser; doing so logs you out.

Wallet numbers and transaction records are encrypted and stored separately from your login credentials. We use SSL for all transfers and hash passwords so even our own team cannot read them in plain text.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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